Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. An invoice available at the time of the charge

    Please make the invoice available once the credit card has been charged. I'm constantly battling with my expense reporting folks / rep from SPOT over getting a pdf of a bill I've already paid.

    4 votes

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    0 comments  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer Canadian dollar pricing

    These products are widely sold across Canada yet you don’t offer plans in Canadian dollars.. as Canadian users we are getting burned on exchange rates like crazy! We are supporting your product and helping you line your pockets, help us... help us not have to empty are pockets so much to use these devices. Please start to offer Canadian dollar pricing! Or at the very least offer outside of US customers a discount of some sort.

    4 votes

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    1 comment  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Send invoice attached as PDF

    Please rather send the invoice as a pdf attached to the email than making me log in and searching for my invoice and then having to download it. The world is moving pretty fast..keep up.

    5 votes

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    0 comments  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide the ability to select a start date when doing a first time plan activation

    Provide the ability to select a start date for plan activation. This allows folks to plan their trip in advance. Better customer service as opposed to cramming to avoid being charged for a full month on a flex plan when there are only a few days left in a month.

    4 votes

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    1 comment  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
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