Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Message and Tracking Spot X versus Spot Gen 3 - Main

    I have owned the original Spot, Spot 2, Spot Gen 3 and now spot X.
    Spot 2 & Gen 3 were much better for sending positions than the original Spot.
    Since upgrading to Spot X, I am finding sending positions to be quite poor. My hit rate was much higher with Spot 2 & Gen 3.
    Sending messages is also a problem. We use Spot X when MTBing in outback areas, where there is no mobile coverage. Sadly, the Spot X has a low success rate for sending positions, and sending text messages has not been good. Most messages just…

    35 votes

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    5 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wireless firmware update - Main

    I just paid for a SPOT X, then paid for activation , and for a service plan, and for GEOS … and cannot use my device because my computer’s OS is too old to manage the firmware updatefile. So I need to buy a new computer, or find a friend.
    Surely any device that can communicate by satellite can be tweaked to support wireless firmware update?

    201 votes

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    71 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  3. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    33 votes

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    2 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  4. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    195 votes

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    under review  ·  9 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  5. SPOTX Font Size

    I am returning my device because the font size is too small to read. This is unacceptable for emergency situations.

    27 votes

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    4 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
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