Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Message and Tracking Spot X versus Spot Gen 3 - Main

    I have owned the original Spot, Spot 2, Spot Gen 3 and now spot X.
    Spot 2 & Gen 3 were much better for sending positions than the original Spot.
    Since upgrading to Spot X, I am finding sending positions to be quite poor. My hit rate was much higher with Spot 2 & Gen 3.
    Sending messages is also a problem. We use Spot X when MTBing in outback areas, where there is no mobile coverage. Sadly, the Spot X has a low success rate for sending positions, and sending text messages has not been good. Most messages just…

    35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  2. Publish emergency callback phone numbers

    I had to use the SOS feature this summer, and there was some delay contacting my wife and son because they didn't recognize the number you were calling from. We all get lots of spam phone calls, and are conditioned to not answer unknown numbers.

    It would be helpful to have a list that our emergency contact people could add to their phone contacts so they know they're getting a call from a SPOT emergency dispatcher.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  3. SPOT GEN4: add text to button icons

    The icons on the buttons of the SPOT gen 4 are not self describing. There should be text on the buttons so there's no ambiguity on what it does. Look at the buttons in a commercial airliner for an example. I've been using SPOT since gen 1.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  4. Able to reorder Predefined Messages (PDM's)

    Please create a way to re-order my PDM's. Sometimes I am hiking and want to send "great trail, all good...." and sometimes I am flying and want to send "be landing in 20 minutes" but with 14 messages I have to scroll down the entire day for those messages I need for that type of activity.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  5. SpotX should tone when sending SOS

    When SOS is activated SpotX could make sound. Then if you could not see the device at least you could hear it

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  6. Phone app to edit message profiles and device settings.

    It will make changes on your message profiles easier and faster.
    Even better it It could be integrated with your phone agenda.

    195 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  11 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  7. SPOTX Font Size

    I am returning my device because the font size is too small to read. This is unacceptable for emergency situations.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Product Experience  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base