Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Not sure--haven't used product enough to know.

    Just called ROBERT in Customer Service. He helped identify my update problem as a cable issue. Patient with me and explained what I needed. I ultimately found the right cable and VIOLA--it's all good. He's a genius.

    1 vote

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    0 comments  ·  Customer Service Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Great Customer Service from Lionel

    Thanks Lionel for your patience, advice, and for helping me through the process. Two thumbs up.

    1 vote

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    0 comments  ·  Customer Service Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Feedback on good Phone support service

    Excellent phone support to renew my account for Spot Gen 3 device. Problem caused by new replacement credit card. Have been a Spot user for more than 15 yrs. LEONOR was most helpful and FIXED the issue , unlike the other staff I have spoken to in the last few weeks. My issue was complex but she spoke to her supervisor and got the job done. MANY THANKS TO LEONOR ..... :-)))))

    1 vote

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    0 comments  ·  Customer Service Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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