Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Would like the mapping platform to be user friendly

    Frustrated with changes on the mapping platform and please have someone with expertise knowledge on mapping to call me.

    3 votes
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    1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  2. text and check in notification

    to show if your check in notification, text, tracking , messages have been successfully sent. right now it does not show if they have worked or not. we have no way to see if our messages are being delivered.

    28 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Go back to the old mapping style

    I too have been a spot user for over 12 years. The majority of check-ins are for peace of mind for the family but also knowing I have help if I get in trouble. The new mapping system is far too complicated for the average person to check on someone. The old map was simple, login and you can see where the person is without having to go into 2-3 different selections. It would be nice to have the option to go back to the old version.

    5 votes
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    Merged  ·  0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bring back MY LOCATIONS so we can delete what waypoints we want.

    Bring back My Locations and the ability to delete what waypoints we want. The new web page is horribly cumbersome and hard to use

    5 votes
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    Merged  ·  0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  5. show more data on history page

    your location history page:

    https://login.findmespot.com/spot-main-web/myaccount/locations/history.html

    only shows a small number of data points .. even though my filter is set for a week .. so i can't see or download a larger set of position data ?

    8 votes
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    2 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Track Erasing on Spot Gen 3

    The new format is quite interesting.
    However the steps required to erase all previous tracks is similar to the count down for a space launch.
    Waaaaayyyyy too complicated to get to the page!!!!!!!!!!
    I had to phone tech support to get the answer and that took a 10 minute tutorial.
    Come on folks,get this fixed!!!!

    2 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. In order of messages received

    It would be nice if a multiple message(s) received (from a long worded, single message) were listed in chronological order, especially on the app.

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to send messages through Whatsapp

    To send mensages over Whatsapp. Most cellphones in Brazil will not respond a SMS to USA without a special plan contracted

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  9. Numbered location pins

    Location pins should be numbered on mapping. I previously had spot connect and my wife could log in to see where I was on her iPhone. Now all she sees is dropped pins

    2 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow update for units on Chromebook as well as Mac or windows

    Allow update for units on Chromebook ... why just written for windows and Mac? Lots of us are on the go, and not always able to access those options. I bout my units and flew over to Bahamas to install. Now I find that the units need to be “ updated “ by plugging into USB port on Mac or a windows computer. I don’t have access to either, so I’m not able to use them.

    2 votes
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    1 comment  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to mark all messages as read on SPOT X

    Since my Spotx malfunctioned a while ago and message notifications were not coming in then notifications all came in at once, I have not been able to zero message notification. Need a way to mark all as read just to get rid of the notification

    7 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  13. 6 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Stronger Tracking Signal

    Increase power for tracking signal. The tracking capability is too weak relative to other trackers.

    17 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Disgraceful

    Disgraceful that SPOT makes it so hard to cancel a subscription. This is modern day thuggery and robbery.

    1 vote
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    0 comments  ·  SPOT Billing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Oppdate correct

    Thanks for all the new features! At the page: SPOT Tracking/Manage
    Alerts/Contacts/Edit Contact (I could have provided a screenshot if attachment was possible) there seems to be a bug for us in Norway, Europe. When I choose "sms", I have to choose provider. But there is NO Norwegian provider listed...Why don't do that like othere pages, and first select country - then phone number? To keep track with all provideres, is a big job... SMS works perfect from my Spot Gen-3 to phone numbers listed in the main menu for my device. Hope you fix this issue so my family…

    2 votes
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    1 comment  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make it easy to share a map

    It is very hard to find how to share a map. I am defeated! I see others have been as well.

    I agree that the coordinates on an SMS checkin message don't work with Google

    1 vote
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    Merged  ·  0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  18. Spot-x firmware / network upgrade 140 character limit to 160 character limit.

    Increase message character limit to 160.

    Spot-X Firmware Update / Network Operations Update

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Sat-Fi2  ·  Flag idea as inappropriate…  ·  Admin →
  20. Now that my wife has used the new software for a while she wants you to know that she still hates it.

    It is called "usability testing". You missed that step. The new mapping software is the brainchild of some manager who does not have a clue. I learned a long time ago that if you have to spend $2 to keep an existing customer happy, you have to spend $5 to acquire a new customer. Really bad idea irritating your customers. You do realize that most customers who are unhappy do not complain. They just move on.

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
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