Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
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  • My feedback
  1. Add a link back to my account login from the Shared Page

    Add a link to the new share page to log into my account so I can easily delete my old paths. The old page had a company logo I could click on to take me to the main Find Me Spot page and then log into my account

    3 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  2. Spot X must accept AA or AAA batteries as an option without use of powerbank.

    Having built-in only rechargeable is not sufficient for and emergency device targeted for outdoors-men and gals crowd.

    12 votes
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    4 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  3. Spot Updater Firmware 1.9 for Mac still won't open

    Still get a message that Apple won't open the installer because it can't verify that the software is free of malicious content. Seems like somebody ought to fix this? Been six months...

    1 vote
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    0 comments  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bug: FROZEN DEVICE AFTER POWER DIES, CANNOT REFLASH FIRWARE

    My SPOTX refused to recharge and reboot after the power died. The SpotX firmware updated does not recognized the device. It appears to be completely dead. What remedy is there for this?

    2 votes
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    0 comments  ·  Firmware  ·  Flag idea as inappropriate…  ·  Admin →
  5. Low battery email notification

    Noticed (by chance) that check-in messages indicate when the device has a low battery.

    Much more useful would be if the system were to send a message to the owner of the device, instead of to the check-in recipients (I know I arrived, so I most likely won’t get/read those messages...)

    3 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please bring back the old System; the new system just is not practical.

    For us folks that just need to use the SPOT maps, to look back on Journeys, the new system is overly complicated. Please bring back old system, or on new system, have an option to function as previous syste,

    Thank You.

    1 vote
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    Merged  ·  0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  7. Tracking Way Points must be Numbered on Historic Map

    I use SPOT to track my Kayaking Adventures. On the old system, I could quickly look at a map, after an adventure and see my tracking way points, and they were numbered. I use a screen shot of each of my mapped adventures, to incorporate into my videos.

    Please add a function, such that the # of the way point, can appear on the historic map (like it used to).

    This is an important feature when teaching others, about the appropriate way to navigate.

    Without the tracking # on the historic map, the map is useless to use.

    Please add…

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  8. Decent activation/payment interface

    Your activation system is awful on findmespot.com. Gives nonspecific errors when there is a credit card problem and then just plain locks up.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Support for APO AE addresses

    Your website does not allow for APO AE addresses, making it impossible to create an account or activate a device. I am stationed in Germany, where Spot is supposed to provide coverage. If I cannot create an account and activate my device, then I will return it and purchase a Garmin InReach instead.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Simulated output for API-

    We use SPOT for tracking assets, and are developing software to work with the API. It would be helpful to have a simulated API to work with for software development (our spots often do not move, so it is hard to have a stream for software testing).

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  11. SPOT Gen3 to have the ability to not turn off if not in tracking mode

    Users should be able to decide to have spot shutdown or not rather than have the Gen 3 shut down to conserve power after 1 hour if not in tracking mode. Back in 2017 while not using tracking feature but having the unit turned "On" while hiking in heavenly forested area (bad but not impossible satellite coverage) a fall burst fractured my back L1 through L4 vertebrae. As Spot was self powered down I was unable to use the SOS feature. I was not aware at this time the unit was not on and much time had passed before I…

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Daylight Savings Time to SPOT Mapping

    There is no automatic calendar-based adjustment for Daylight Savings Time in the web settings, nor is there an equivalent manually settable option. As noted in the "Time Zone Issues" posting below, this is confusing to message recipients and, in case of an emergency, could cause a really serious problem.,

    1 vote
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improved attachment System

    I find the included velcro strap and weak keychain biner to be floppy and fragile for securing to my pack(s). Yesterday, I lost the device after improvising with paracord, luckily it was tracking and my phone was in service to locate it. I like to use 2-4 anchoring points on the device to enable tethering it flat against a pack or strap, etc. The slots top and bottom are a bit narrow and broad for most fasteners I've tried, including keychain carabiners.

    4 votes
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  14. Difference between basic and advanced mapping alerts

    Please update your documentation to indicate what alerts are available on the different assets (device) and what is the difference between a basic and advanced alert.

    1 vote
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    1 comment  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unit color option

    Your documentation and tech support recommend units be located where there is direct exposure to a satellite. I keep these on top of my fleet of trucks and I have noticed that they get very hot. Recommend that you allow customers to select a lighter external color, perhaps white or light gray, to reduce heat absorption, which would likely make a difference in unit service longevity and battery life.

    3 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  16. Flat bottom on SpotX

    I just want to put in an idea for a small product upgrade. Put a flat bottom on the SpotX since the antenna needs to be straight up, so you can set it on something. With the Bluetooth version, it would be even more useful because you are texting with your phone and don't want to find a place to lean it against. A little clip-on flat bottom for existing ones would be nice as well.

    8 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  17. Use the SPOT location in the webapp to determine time zone

    I'm in the Pacific Time Zone looking at the new webapp tracking my SPOT carried by my son make a track within the Pacific Time Zone. But the timestamps are Central Time Zone. The Time Zone Preference in Settings on the findmespot.com website are set to the Pacific Time Zone.

    2 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
  19. Put slide bars in the tracking-position and events screen

    It would be easier to operate and use the position and events list if it had a side slide bar.

    2 votes
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    0 comments  ·  SPOT Mapping  ·  Flag idea as inappropriate…  ·  Admin →
  20. In SPOT My Account, Clearer path to info

    In SPOT My Account, it would be good to have some text indicating the category of information available under the picture of the SPOT device.
    Even "Click Here for More Info" would be helpful. I didn't even know the picture of my device was an actionable icon.

    1 vote
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    0 comments  ·  SPOT My Account  ·  Flag idea as inappropriate…  ·  Admin →
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