Welcome to My Voice for Globalstar and SPOT

We are dedicated to creating products that fit your life, keep you safe and bring you peace of mind when you are enjoying the world outside of cellular coverage. By working with UserVoice, we have created My Voice to let your voice be heard, gather your ideas for improvement, new products development and improved customer experience. While we cannot guarantee that any specific ideas will be implemented, we will ensure that your ideas and comments play a role in future updates, process and products.

Using My Voice
1 – Share your ideas. First check to see if it’s already been suggested and if so, vote for your favorites!
2 – If you have a new suggestion, submit it below.
3 – Ideas are reviewed for clarity, language and impact.
4 – If an idea has been considered for additional review, we’ll update its status.

My Voice for Globalstar and SPOT is a public forum, so we discourage you from providing any personal information within your ideas including account information.

  • Hot ideas
  • Top ideas
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  • My feedback
  1. Set the time from satellite

    What I expected: Time would set itself periodically from the satellite(s)

    What happened: The device continually showed it was 2010

    Details: To save battery, this could happen on first power-on after syncing, then only whenever contact with the GPS happened.
    I'd expect several "levels" of configuration:
    1) Get everything from the satellite, use my location to find the right timezone.
    2) Let me specify the time zone.
    3) Let me specify everything.

    25 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  2. Share Page improvement

    SHARE PAGE settings
    an ideal situation would store email addresses.
    also maybe an option to edit & save the email addresses within the share page

    36 votes
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    10 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  3. shared page

    I believe it would greatly imptove the confidence in the unit user to know that the tracking is being seen, for example, have the ability for your list of shared users to quickly send you a note/comment within the shared page itself... similar to what Garmins inReach does... nice to have feedback in the field knowing that they have your back...

    2 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  4. battery indicator, would be god to know if i should change the batteries before they die when i need it most

    battery indicator, would be good to know if i should change the batteries before they die when i need it most

    12 votes
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    1 comment  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  5. Expand duplex coverage in Africa

    Africa on the coverage map is not covered.

    1 vote
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    0 comments  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
  6. Number of spots on map in the table ?

    One good information is to have the number of each spot visisble on the map in the table. more easy to identify what we want to map.

    Another point is to eliminate the "Share" object that prevent us on amc and android to click on + and - or the street view icon. Please ...

    Impossible to zoom to without a mouse ...

    Best wishes, Marc

    7 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. Message profile icons should match buttons on the devices

    It is not clear (not user friendly) when I am trying to program the messages/contacts on the message profile menu because the names on these tabs are different from the names on the device buttons.

    It would be much easier if there was a way of virtually clicking on the buttons on an image of our devices to know what button we are programming.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. how do I find ESN and authentication code on the box?

    where do I find the authentication code? Or the ESN on the box? One of the 2 I don't find.. so can't login!

    1 vote
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    0 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  9. 5 votes
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    3 comments  ·  SPOT Gen3  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spot X

    Forward / Copie - text message and email. I would love to have messages which are sent to my spot device to be sent to my phone as well. This would be extremely useful when the device is not active. ( Currently there is an option for 72h but ideally, if it could be sooner it would be better )

    4 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  11. Other valid VISA payment options.

    More payment options - debit Visa cards. I have such a card that is recognized by other companies/websites as a VALID VISA card. Payment is directly taken from my bank account, regardless of account. Unable to complete the transaction to pay my account.

    2 votes
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    1 comment  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like to be able to either show live tracking on the Adventures page, or be able to load a route and waypoints onto the Share page

    I would like a way for family and friends to view my progress on a designated route that I upload or create. This would give them a better idea of progress, and if I've deviated from the route. Really important in adventure racing. A dot on a map doesn't do much for people who don't live in Alaska.

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. 20 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. SPOT APP that supports SPOT X

    Please make an app that I can use to track my husband from his Spot X as a computer is not always available to me.

    16 votes
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    1 comment  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  15. Extend contact search found under 'Contacts' tile to 'Create Message'

    On the 'Contacts' tile, if you press a letter/number on the keyboard, SpotX will bring up a shortlist of contacts starting with that character, making it much easier to find a contact without endless scrolling. Please extend this same search feature to selection of a contact under the 'Create Message' tile (and also everywhere else, like the create message icon in 'Messages', and creation of a predefined message under Messages>Predefined).

    *Yes, the workaround is to simply create a message from the 'Contacts' tile. But, it'd be nice to have a consistent UI.

    And: thanks, again to the devs for listening…

    3 votes
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    0 comments  ·  SPOT X  ·  Flag idea as inappropriate…  ·  Admin →
  16. Use of multiple devices

    If we could switch between devices ourselves it would save Spot time. Having multiple devices can be very expensive. In many cases we don't use multiple devices at the same time. For example, I have a daughter that lives in Banff and goes out on trips occasionally and has a Gen2, I also have a son who lives at home in Strathmore(2hrs from Banff), he occasionally goes snowmobiling and takes a Gen2. If I could switch between devices myself it would save me having to call in to have your guys do it. Same idea would work for Trace but…

    2 votes
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    0 comments  ·  My Account  ·  Flag idea as inappropriate…  ·  Admin →
  17. spot trace for drones.

    a lightweight spot trace under 30g. for drone use. drone market is booming. and all drone trackers on market are cell tower base. a satellite tracker is way better. can be marketed for unlimited other uses. small lipo batteries will do the trick.

    5 votes
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    0 comments  ·  SPOT Trace  ·  Flag idea as inappropriate…  ·  Admin →
  18. Spot HUG customized sensor names

    Spot HUG devices NEED custom sensor names. You used to have this. Why the change?? Change it back.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. send I,M OK and SOS at the same time

    we need to be able to send I,M OK and SOS at the same time for when
    u come across an accident and THEY need help and u don,t want your wife and son scrambling to come to help you and cause them worry.

    2 votes
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. 21 votes
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    1 comment  ·  Phone  ·  Flag idea as inappropriate…  ·  Admin →
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